Lost in Brixton FAQs
Is the site fully covered & protected from the elements?
Yes, we have cover throughout.
The sun is shining, can I bask in it?
Part of our roof is retractable so on glorious days you will be able to enjoy the summer breeze. Our roof is clear, so gives the feeling of being outside come rain or shine.
It is raining, will I get wet?
No, we have you covered… quite literally!
Do you have a phone number?
Yes, you can reach us on 07377 363318
How many bars are there?
We have a 10 metre long bar in the venue
Are there any restaurants onsite?
Using the UK’s first mobile ordering platform we’ll be working closely with Brixton Village to support the close community of food traders and businesses already working in the thriving market area, by bringing food direct from the market to your table at Lost via TABLESNAPPR app.
Enjoy local food directly to your table with TABLESNAPPR app ~ pick from any of the restaurants on their app, pay online and a runner will bring you your food, no need to even leave
Do you show sport?
No, we won’t be showing any sports at Lost in Brixton
You are fully booked on my requested date & time; do you have other venues I can contact?
Yes, we have the following venues;
The Prince – email@example.com
Pergola Paddington – firstname.lastname@example.org
Pergola Olympia – email@example.com
W12 Studios – firstname.lastname@example.org
How long can we have the table for?
We have two booking sessions (at weekends)–
11am-4.30pm and 5pm- close
Can we extend our weekend day time booking into the evening?
If there is availability we will do our best to accommodate you. Please contact the reservations team in advance, at email@example.com.
You are fully booked on my requested date & time, is there any way I can get a table?
Yes, we quite often receive cancellations, so please do contact the reservations team on firstname.lastname@example.org & we will do our best to accommodate you or add you to the waiting list. Alternatively, we have walk in tables available which are assigned on a first come, first served basis.
Does all my party need to arrive at the booking time?
We ask that all of your party arrives within a 30-minute window of your allocated reservation time. We will do our best to seat late comers but cannot guarantee entry. If you are running late, please call the team on site using the telephone number provided in your confirmation email.
Someone in my party will arrive after the 30-minute window, is this ok?
If you have one or two people who might be a little later, please speak to the hosts on arrival & they will do their best to accommodate them.
We are running late for our booking! What shall we do?
Please give the team on site a call or text on 07377 363318 & they will hold the table for you.
Are you wheelchair accessible?
Yes, we are fully accessible for wheelchair users, including toilet facilities. If you require any special assistance, please do let us know in advance.
Can I bring my baby/child with me?
Yes, we welcome children with open arms, we just ask that you make sure they are being supervised by an adult at all times. Please note that after 5pm, we kindly ask that we have no under 18’s on site – this is purely for their safety as these nights are busy.
Do you have high chairs?
Yes, we do have highchairs available. You can either request this when booking or ask the host on arrival.
Can I bring a pushchair/buggy with me?
Yes, please let us know in advance & we will arrange for you to have a table with a little more space around it.
Can I bring my own food with me?
We do not allow any food other than those purchased through TableSnappr to be consumed onsite. Any food found on your person will be held at the main entrance.
Can I bring my own drinks with me?
We do not allow any drinks other than those purchased at the bar to be consumed onsite. Any drinks found on your person will be held at the main entrance.
Can I bring a birthday cake with me?
Yes, please do let us know in advance, also please note we wont always be able to store these for you.
We are celebrating an occasion; can we decorate our table?
Yes! Balloons & banners most welcome but please no confetti.
Can I bring my dog with me?
Unfortunately, we don’t allow pet dogs onsite. If you have a guidance dog, please contact us.
Can I pre-order drinks?
Yes please contact the team on 07377 363318 or email email@example.com and they will be able to help you with this.
Can I run a tab?
Yes, you can run a tab, but this needs to be pre-arranged with the reservations team. We do have some packages available which will be sent to you prior to your reservation .
Do you have a dress code?
We are relaxed! You can come as smart or as casual as you wish.
There are only two of us, do we need to book?
We only take reservations for a minimum of 4 people however we do have spaces for walk in guests & we will do our best to accommodate you.
Can we hire the venue exclusively? (Min 200 guests)
Yes! If you would like more information about this, please contact the events manager on firstname.lastname@example.org
Are you taking bookings for Christmas?
Please email us on email@example.com for more information.
Do you have a cloakroom?
Unfortunately, not, sorry!
I have a suitcase/bike/kitchen sink with me, do you have somewhere I can store this?
Unfortunately, we do not have any space to store large items – Sorry!
I think I have lost something at your venue, who do I contact?
Please contact the reservations team on firstname.lastname@example.org.
Can I smoke on site?
We have a designated smoking area which our security team will point you in the direction to.
Do you accept cash?
Afraid not. We are a cashless venue.
Do you accept AMEX?
Yes, we accept all cards, including AMEX.
Do you play music?
Yes we will be playing atmospheric background music
Can we dance?
We don’t have a designated dancefloor, but we encourage dancing round your table – just please don’t dance on them!
Is there somewhere I can park?
We do not have a car park however, there are parking spaces on residential roads nearby; these are few are far between.
How do I find you?
Please refer to our “how to get to us” page, there are downloadable maps, our address & directions.
Where do I ask my taxi to drop/pick me up?
There are several entrances to Brixton Village. There are three entrances to Brixton Village; one on Popes Road, one on Atlantc Road and another on Coldharbour Lane
What happens when I arrive?
Please enter the main entrance to Brixton Village on Cold Harbour Lane and then follow the signs to Lost in Brixton. A member of the reservations team will great you on arrival, they will direct you to your table & be on hand to help you with any requirements.
Do you have table service?
Our bar is self-service. If you need any help with a large order, our team on site will help where possible.
What time do you close?
Our opening hours are -
- Monday – Closed
- Tuesday – 5pm – 11.30pm
- Wednesday - 5pm - 11pm
- Thursday – 5pm – 11.30pm
- Friday – 5pm – 11.30pm
- Saturday – 11am – 11.30pm
- Sunday 11am – 11.30pm
*The bars close 30 minutes before the venue closes.
Glass and Straw policy?
We are unable to serve drinks in glass due to licencing restrictions. All of our glassware is made from polycarbonate which is fully recyclable and made from a natural resource. We also have bio-degradable straws which are only handed to customers on demand.